Primeful Distribution

Ways to Manage Your Return Orders

If you are in business for years, you must know that about 30% of online orders purchased are returned. To maintain your customers and keep them coming back, a company has to set easy return systems.

If you complicate the return systems thinking that would minimize the number of returns you receive, you are losing customers. Companies like third party logistics services in USA offer shipping and returns as well. They deal with both services, hence easing you out of the job.

Controllable returns are those returns that can be rectified pre-shipment by checking the product labels and package. Other than that slow shipments and general mismanagements fall under this category.

Uncontrollable returns are those returns that are out of the seller’s hands like the change of mind of the customer. The vendor can not do much other than returning the items only. If you do not offer free returns thinking that the costs might add up to the company’s loss, you are wrong.

Statistics show that 79% of customers do not purchase from online sites that do not offer free returns. This is because they are not willing to pay the cost of shipping. As a seller, your costs will always get covered from an increase in sales when you offer free returns.

Third party logistics services in USA operate under a third-party warehouse. A warehouse is a storage unit that facilitates all items under one roof. These facilities cater to different brands and vendors and deal with all their shipping and returns.

We are a wholesale distributor company that deals with a diverse range of brands and their products. From baby products to bath care, our warehouse facility stores all kinds of items and ships them as per customers’ orders. The shipments and returns are all managed by our distribution company.